Picture caption *FBNBank Ghana MD/CEO, Victor Yaw Asante, ED/CFO, Semiu Lamidi and Product Ambassador, Samini participating in the walk for health
FBNBank has reaffirmed its approach to service with the promise to deliver the best service yet to its customers this year.
Bank staff and customers held two Health Walk events in Accra and Kumasi, and used the opportunity to set the tone for what should be a great year of service and partnership for stakeholder groups of the Bank, especially customers and clients.
The walk for health held simultaneously in Accra and Kumasi over a distance of 14 kilometers brought together staff, clients and customers.
In Accra, the march started from the bank’s yet to be commissioned Madina-Atomic branch near the Atomic Junction and ended at FBNBank’s head office on Liberation Road. .
In Kumasi, the march started from the Adum branch of the Bank and ended at the Suame branch.
Addressing participants at the end of the Walk for Health in Accra, FBNBank Managing Director Victor Yaw Asante said, “Last year, 2021, was our 25th anniversary and we celebrated it with a renewed sense of service to our stakeholders through multiple touchpoints and ensure that we continue to place them at the heart of our business. 2022 is full of promise for us as a bank and also as individuals.
With 2022 being the year after the bank’s 25th anniversary celebration, Mr. Asante urged the bank’s employees to work hard and keep the momentum going.
“We have made gains that we have to build on. It was good to see how everyone put in the effort to join and finish the walk today. This clearly shows that we are ready and willing to set our 2022 agenda in motion. This year must be the year we deliver the most value to our stakeholders; our customers and customers in particular. We remain committed to putting them at the heart of what we do, offering them the gold standard of value and excellence at all of our touchpoints. »
He added that “we cannot do what we have set ourselves without acknowledging the challenges we face. In addition to being an activity to bond us, this march is also a symbolic event that says that we are ready to do even better in 2022.”
Mr. Asante spoke of the need for staff to stay healthy and be ready for competition, the need to be resilient and also the need to always work together as the three lessons that staff should learn from the walking activity.
He used these three points to convey his expectations of staff in relation to the Bank’s 2022 agenda.
“All of these ingredients are necessary for the expected performance in 2022. We need to stay healthy, strong, resilient and be able to work as a team to achieve our 2022 targets. There will certainly be challenges. However, our resilience and focus should see us through,” he added.
Attendees were treated to refreshments and great music from Samini, who is also the Bank’s Digital Product Ambassador.
The Kumasi event was led by the Regional Manager for Northern Ghana, Mr. Philip Afari, who addressed the participants after the march.
“FBNBank Ghana, in its more than 25 years of operation in Ghana, has remained focused on putting its customers, staff and other stakeholders first. This is what it has sought to do through the value and excellence of what the Bank brings to the relationship with its stakeholders, especially clients.
The Bank is a member of the First Bank of Nigeria Limited group, renowned for its excellent customer service and overall engagement with stakeholders over its 127 years of operation.
FBNBank Ghana has 21 branches and two agencies across the country with almost 500 employees. FBNBank offers universal personal and corporate banking services in Ghana.